What are your shipping options?
Thanks for reaching out. We offer free standard shipping on all orders over 75€ in Europe.
We offer free International shipping outside of Europe on orders over 150€. We also offer Express International Shipping (1-3 business days).
A note about customs fees: Orders shipped to countries outside of the EU may be subject to import taxes, customs duties, and fees levied by the destination country. These fees are the responsibility of the purchaser and are not included in our international shipping fee.
When will my order ship?
Our packages are assembled by hand, usually within 24 to 72 hours. Please note that orders placed on Fridays after 13.00h GMT+1 will be processed the following Monday. The shipping transit times listed at checkout do not include assembly/processing time.
My tracking shows delivered, but my order has yet to arrive. What can I do?
If your package does not arrive, please reach out to the Waking Bird at firstname.lastname@example.org. We’ll ensure you get your products as soon as possible.